Transparency and trust in every transaction
Digital products (devotionals, sermons, music downloads, eBooks) are non-refundable. Once purchased and downloaded, they are for your personal use. We encourage you to review product descriptions carefully before purchasing.
Physical items may be refunded or replaced if damaged or defective upon arrival. To start a return or replacement, please contact us within 7 days of delivery with photos or details of the issue. We'll work quickly to make it right.
Items returned in original condition may be eligible for store credit. Refunds are processed within 5-10 business days after we receive and inspect your returned item.
To initiate a return, please fill out our support form or email us with your order number and reason for return. We'll provide return shipping instructions and process your request promptly.
All physical products are printed and shipped through Printify, our trusted fulfillment partner. This ensures quality production and reliable worldwide shipping.
Delivery times vary by region and shipping method. Standard shipping typically takes 7-14 business days, while expedited options are available. You'll receive tracking information via email once your order ships.
We ship worldwide! Customers are responsible for any applicable customs duties or taxes. International delivery times vary based on destination country.
If your order arrives damaged or is lost in transit, please contact us immediately with photos and tracking details. We'll replace your item or process a refund at no cost to you.
When you make a purchase, we collect information necessary to process your order, including name, email, mailing address, and payment information. We may also collect optional information like prayer requests or prayer preferences.
Your information is used solely for order processing, shipment tracking, digital download delivery, and ministry communication (with your consent). We do not sell, share, or rent your personal data to third parties.
We use industry-standard SSL encryption and secure payment processors to protect your personal and financial information. Your payment details are never stored on our servers.
If you opt in, we may send you updates about new products, special offers, and ministry news. You can unsubscribe from these communications anytime by clicking the unsubscribe link in any email.
If you have questions about how we handle your data, please contact us through our support form. We're committed to protecting your privacy.
By purchasing from Faith Wave Ministries Marketplace, you agree to these Terms of Service and all applicable policies listed on our site.
We strive to provide accurate descriptions of all products and services. However, we don't guarantee that descriptions, prices, or availability are error-free. We reserve the right to correct any errors.
All digital content (devotionals, sermons, music, eBooks) is for personal use only. Redistribution, sharing, or commercial use of digital products is prohibited and violates these terms.
You agree to provide accurate billing information and authorize us to charge your specified payment method. We reserve the right to decline any order that appears fraudulent or violates these terms.
All content, logos, designs, and materials on our marketplace are the property of Faith Wave Ministries or our partners. You may not reproduce, distribute, or use any content without permission.
Faith Wave Ministries is not liable for indirect, incidental, or consequential damages arising from your use of our marketplace or products. Our liability is limited to the amount you paid for your purchase.
We may update these terms anytime. Continued use of our marketplace after changes means you accept the new terms. We encourage you to review these terms periodically.
We're committed to transparency and fair dealing. If you have questions about any of our policies, please reach out to our support team.