Customer Support

We're here to help with any questions or concerns about your marketplace experience

Response Times

Standard Support

We typically respond to inquiries within 24 business hours. For urgent matters, please note this in your message.

Urgent Issues

Damaged shipments and critical issues receive priority attention and are usually addressed within a few hours.

Business Hours

We operate Monday-Friday, 9am-5pm EST. Messages received outside business hours will be addressed the next business day.

Send Us a Message

Have a question or need assistance? Fill out the form below and our team will get back to you shortly.

Other Ways to Reach Us

Prefer another contact method? You can also reach us here.

Email

Email us directly with detailed information about your inquiry.

support@faithwaveministries.com

Main Contact

Visit our main contact page for additional ways to reach the ministry.

Contact Faith Wave Ministries →